BillWise provides an integrated, end-to-end customer care, billing and payment solution for subscription-based business models in the enterprise and communications markets. For more than 20 years, we’ve delivered expertise, solutions and services that power customer transactions for innovative clients. We’ve helped our clients support tens of millions of customers and have exceeded an annual volume of 20 billion recurring transactions.
Every industry has its own unique business processes and practices, and no two subscription businesses operate the same. For that reason, BillWise believes in delivering solutions tailored to your individual requirements. Our extensive web service based APIs can be used to integrate our solution into your customer-facing business applications, or you can use our solution as a standalone, “order-to-cash” system. Customization services are available to tailor the solution to your unique business requirements.
- Build stronger customer relationships and meet competitive challenges by rapidly developing compelling products and services your customers demand.
- Interact with your customers more effectively through whatever channel they prefer, be it online, via the telephone, or in-person.
- Enhance the value of every customer at the point of transaction, by enabling them to purchase the way they feel most comfortable and use this opportunity to develop the customer relationship and maximize revenue potential.
We offer Enterprise and Communications versions of our solution to address the differing requirements of these industry categories. The Enterprise version includes the Connect SM “order-to-cash” billing system, while the Communications version includes the Connect SM system and, optional, Connect IXC real-time rating and billing mediation system for high-volume usage collection and billing.